Introduction to Our Privacy Policy

At Novyedge, we prioritize your privacy and are dedicated to handling your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in any capacity. By using our website or services, you consent to the collection and use of your information as described herein.

Information We Collect

We gather both personal and non-personal information to enhance your user experience and provide our services effectively. Personal information includes any data that can identify you, such as your full name, email address, phone number, company name, billing information, and any other details you voluntarily provide through contact forms or inquiries. Additionally, we may collect non-personal information, including your IP address, browser type, pages visited, time spent on our website, and cookies.

How We Use Your Information

Novyedge processes your information for several purposes, including providing and improving our services, managing your account, and enhancing your experience on our website. We may also use your data for communication and marketing purposes, such as sending updates, newsletters, and promotional materials, as well as responding to your inquiries. Moreover, we may need to use your information to comply with legal obligations and to prevent fraudulent activities.

How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard security measures, such as encryption and firewalls, to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and while we strive to safeguard your information, we cannot guarantee absolute security.

Sharing Your Information

Novyedge does not sell, rent, or trade your personal information with third parties. We may share your data with trusted service providers who assist us in delivering our services, such as payment processors and customer support, and these parties are required to keep your information confidential. Additionally, we may disclose your information if required by law or to protect the rights and safety of Novyedge and its users.

Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies to enhance your experience and gather information about how you use our site. Cookies are small data files placed on your device, which may include essential cookies necessary for website functionality, analytics cookies for traffic analysis, and marketing cookies for personalized advertising. You can adjust your browser settings to reject cookies, but this may impact your ability to use certain features of our website.

Your Rights and Data Retention

You have specific rights regarding your personal information, including the right to access, correct, delete, and object to the processing of your data. You may withdraw your consent to data processing at any time. To exercise these rights, please contact us. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law, after which we securely delete or anonymize your data.

Third-Party Links and Children’s Privacy

Our website may contain links to external sites not operated by Novyedge. We are not responsible for the privacy practices of these third-party sites and encourage you to review their policies. Additionally, we do not knowingly collect personal information from children under 13. If we become aware of any such data collected without verified parental consent, we will take steps to delete it.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal obligations. We encourage you to review this policy regularly to stay informed about how we protect your data.